Room was clean, but the bathroom lacked amenities.

All fine, but dated decor

We had an amazing time exploring the Shinsaibashi Shopping Arcade right around the corner! The kids loved the vibrant atmosphere, and we could easily walk to delicious food spots, especially the fresh udon place. It’s perfect for family adventures!

In my wife's opinion, the rooms could be more spacious for families. A little more room for our three grandkids to play would be great!

Loved the 24-hour reception and free Wi-Fi. Room was very cramped for family.

Excellent location and helpful staff!

I enjoyed my stay, especially the location—just a short walk to Shinsaibashi station and surrounded by shopping and dining options. The staff were incredibly friendly and went out of their way to assist with local tips. My room was compact yet comfortable, with an abundance of power outlets for my devices. It would be even better if there were more space to unpack my belongings.

Just an appropriate option for taking strolls in Osaka with high value for money. The hotel is super clean and has friendly staff. Make sure to confirm your room type before arrival.

a caring hotel with a lovely lobby aroma and friendly staff that truly makes you feel at home

Beautiful hotel with excellent service.

This hotel suits me perfectly! With free Wi-Fi in rooms, 24-hour reception, and air conditioning, it provides everything I need. The staff even helped me with the best local taxi tip on my first stay. I'm coming back for a holiday!

I adored the elegant lobby's decor, which felt welcoming and accommodating for seniors. Its proximity to Shinsaibashi subway station made it very easy to explore Osaka, ensuring we accessed attractions without hassle.

More accessible seating in the lobby would help.

I stayed for 3 nights at Koko Hotel Osaka Shinsaibashi, and I loved the spacious room, which was perfect for keeping my belongings organized. The staff were incredibly friendly and helpful, especially when it came to finding local attractions. The location couldn't be better, just a short walk to the shopping district and many great restaurants.

Friendly and helpful front desk staff who spoke English fluently.

The cleanliness of the bathroom could be significantly improved, as there was mold present.

The room definitely requires more storage space for luggage!!! The TV placement across the sofa instead of the beds made for awkward viewing!!!

convenient access to shinsaibashi and osaka castle park views

I loved that the hotel was just a few steps away from the bustling Shinsaibashi shopping district and only a short walk to beautiful Osaka Castle Park, making it super easy to explore without the hassle of public transport. the spacious room was a pleasant surprise compared to other hotels in the area, perfect for a solo traveler like me.